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Fonts not displaying or printing correctly

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Ever have a Word (or other) document given you by someone else, and it didn't display the fonts correctly? Perhaps they sent you a PDF or image of the file, and it displayed correctly there, but not in the file that you want to now update. The first thing to check is to make sure you have the same fonts on your system. An easy check is to look at the font list in your application. For example, if you're supposed to display Frutiger 45 Light, but its not in the list, then it's likely not installed. If you don't have the font, and can get access to it, Microsoft has a process for installing it to your Windows machine. In some cases, you may have the font, but it still doesn't display correctly nor is it in the list of fonts in your application. This is likely due to the original file being created on a Mac. It may even occur in some applications, such as Word or QuarkXpress, but not in others, such as Photoshop. The reason is that Windows uses style-linking, while th

iTunes 9.1 on Windows 7 (x64) fails on update

Perhaps like me, you accepted the prompt when iTunes notified you that 9.1 was available for updating on your Windows 7 (x64) computer. After the rather large download though, the installation failed. Trying again later ended with the same results. I found some reports of this occurring on 32 bit Windows 7 and on Vista. From what I could gather, it appears to occur due to a conflict with the version of Bonjour that is already installed. (Bonjour is Apple's service discovery protocol, and is used by iTunes to find shared music on your network.) I was able to successful perform a manual update. Download iTunes 9.1 for Windows (64 bit) Close iTunes Run the install When I ran the install, it reported that my version of Bonjour was newer than the version within the install package, but it didn't cause any issues. (Note, I had previously installed the Bonjour Print Utility in troubleshooting a previous problem with my wireless modem and Apple TV. That fix ended up needing a firmware

Share files across computers across the Internet

I recently had a case to share a few free eBooks with a friend in Europe. The files were large enough that sharing over email wasn't practical. My friend introduced me to Dropbox , a service that allows me to store up to 2GB of files for free, and I can designate a folder to share with him (or others). Dropbox goes beyond just file sharing though. With their client application (Windows, Mac, and Linux), I can have my Dropbox folder sync across computers. Therefore if I add a file on computer A, it will automatically sync to computers B and C. And if I want to access one of my files from any computer, I can just login to Dropbox and get to my files. Now that I've used Dropbox for a few weeks, I have detected one thing to be cautious of. It has a feature to perform a LAN check -- before sync'ing out to the Dropbox servers, Dropbox checks your LAN. This is an optional feature, that defaults on. What I found is that it though my WAN connection was part of the LAN, and it signif

Create 2nd Set of HP/Compaq Recovery Disks

Once upon a time, some 5 years ago I got a new Compaq PC. I diligently created restore disks, in case the hard drive ever crashed. Fast forward to the present, and I started having boot problems due to a hard drive problem. Fortunately I had an automated backup running every day and I made my restore disks. Uh oh, I couldn't find my disks. No problem, I'll make more. Err, it wont let me make more! Huh? Google to the rescue! After many searches and poking into newsgroups, I found a promising lead. I either had to delete 3 instances of hpdrcu.prc on the restore drive (D:\) or HPCD.SYS located on the restore drive and in C:\windows\SMINT. Upon looking at the restore drive, it was locked down, so I couldn't get to the file. Fortunately I found a utility, FreeCommander , that ignored the Windows locks and tricks. After renaming the files (never delete until you know you have the right files), I was able to successfully run the CD Creator utility and create a new set of recove

Unable to Sync iPhone and Unable to Sync Photos to iPhone

Another issue I found moving my iTunes and iPhone to a new PC, was Sync'ing was hanging, though I did have my Apps, Podcasts, and Music. Upon further investigation, I discovered that if I did not sync my photos, then it no longer got stuck. First I was thinking it was a permission issue with Windows 7 -- but I made no progress. I finally figured out how to solve the issue. Stop the sync'ing Delete the iPod Photo Cache in my photo folder(s) Resync I can only assume the iPod Photo Cache had pointers to the location of my photos on my old computer.

Stop Unwanted Programs from Starting in Windows 7

Regardless of the OS, some programs insist on loading themselves every time you start your computer. The most friendly ones will have a configuration option, while others will use the Startup folder. Unfortunately some are even more sneaky. All but the very worst offenders can be managed through msconfig , the same program we used with Windows XP. Go to the Run... dialog and type in msconfig to launch it. If Run... isn't in your Start menu list, try searching for it. This opens a System Configuration dialog box. Within the dialog box, go to the Startup tab. Search through the tab and uncheck any programs you do not want starting up each time you reboot. You're prompted to restart your computer, but its not required. Just manually kill the ones that started the last time, and next time they wont come back.

iTunes Clean Up

In moving my music onto a new computer, I copied my backup music folder, which contained my iTunes library definition, onto my new drive. Then when I installed iTunes, I had duplicate entries of each file, with one being a bad link (as the path was different on my new computer). With nearly 4000 files (8000 listed), I didn't want to manually go through my list and delete the Songs that were broken (Exclamation point next to the Name in iTunes.) Fortunately with some searching, I found Paul Mayne , who had a solution. Through the use of 2 Smart Play Lists and a Play List, I was able to quickly remove the dead, duplicate listings. See Paul's post for the specific details. You can may also find yourself in trouble if you let iTunes scan your backup drive and your primary drive. This would actually create duplicates, one pointing to each drive. To correct this, temporarily rename the music folder on your back drive, which will make all the listings on the backup drive to now have i

Free Anti-virus Software

I hope you're all using anti-virus software, and are having it self-update. I want to give a plug to Avast! Free Antivirus . I've been a user of Avast! for years, and have never gotten a virus on any of my computers. There has been the occassional trapping of a virus, but Avast! has stopped them all. If you're looking for a good, reliable, and free anti-virus software, I would recommend Avast!.

Word and Excel Hang on Startup

Perhaps it happened with prior versions of Word and Excel, but I definitely noticed for the first time switching to Office 2007. As a laptop user, I don't always work while connected to my office network, or it may just be that I'm connected via a much slower VPN connection. Regardless, every time I start Word and Excel, they ping the Default Printer, which happens to be on the office network. Due to this, whenever I'm using Word or Excel outside the office the applications hang for several minutes. Apparently so the onscreen display will match the Default Printer specifics, such as margins, Word and Excel will perform this action when started. When over 95% of my documents are never printed by me, and the great possibility that when printed by someone else, they won't have the same printer, I fail to see why Microsoft has chosen this path. From the research I've done, the workarounds are limited. For the Word/Excel VBA Power Users, you can write some code and have

Office Ribbon Frustrations: Switching Windows

I may be a little late to the party, but I finally upgraded to Office 2007 a few months back. While I like the new styles and themes, and I can still use the keyboard shortcuts I've learned, I'm still struggling with find other features within the Ribbons. Top of my list has been switching windows (view another open file) within Excel. In prior versions of Excel, I could go to the Windows menu and select another file. With Office 2007, you have to first select the View ribbon and then click Switch Windows, where you can select a different open file. As with many of the changes, I had to hunt for a while to find the Switch Windows option. In the mean time I did learn a new keyboard shortcut for switching windows. Use Ctrl-F6 or Ctrl-Shift-F6 to go in reverse order. As with the View >> Switch Windows menu, this also works in Word and PowerPoint as well as Excel.