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Love @ First Website 2009 notes

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For the last five years iSiteDesign has been hosting Love @ First Website ( #LFW ). It's a half-day event where you get to listen to 3 or 4 speakers share about their business and their website and/or web presence. I've attended 3 of the 5 events and have always taken away a few nuggets. This years theme was "Dare to Delight." My notes follow. Carri Bugbee Owner of Big Deal PR; Instructor of Social Media Marketing at Portland State; and ghost tweeter as Mad Men's (AMC) Peggy Olson (@peggyolson) Twitter @peggyolson Lessons: 1. Get there first 2. Stay on message 3. Always listen first 4. Admit when you're wrong; Give credit due 5. Build community; everyone wants to be acknowledge. 6. It's a real job; it's a real tool (i.e. It takes time and effort to have a Twitter/social presence) Paul Zaengle Sr. Director of eCommerce, Columbia Sportswear Columbia Sportswear basics: 1. Make Brand the #1 Focus 2. Be Truly Multi-channel (Zipcar demonstrated this)