I started a new blog today, specifically focusing on my experience in web support over the past 10+ years. I will cover things such as web analytics, knowledge management, and tricks to help drive change in the organization.
In turn, I removed from this blog any reference that may have conflicted -- most specifically the blogroll of web analytics web sites.
Since I have not been completely happy with the flexibility in Blogger, I thought I would try WordPress as the host this time. Please stop in and check out my new blog at: http://websupportblog.wordpress.com/